Privacy Policy

What we collect

Contact details you submit through forms and wizards (name, email, website, WhatsApp number, project notes), plus standard server logs. Forms include a spam-check answer that is validated and discarded.

How we use it

To reply to your request, scope and deliver engagements, send invoices with hour logs, and improve the site. We do not sell or rent personal data, and we do not run third-party advertising trackers.

Where it lives

Form submissions are stored in our CRM database hosted with our infrastructure provider and, as a resilience backup, briefly in your own browser storage. Access is restricted to the client success team.

Cookies and analytics

We use privacy-respecting, aggregate analytics to understand which pages help visitors. No cross-site tracking pixels are installed.

Your rights

Ask what we hold, ask for correction, or ask for deletion at any time via the contact page; we action verified requests within 30 days. Residents of the UK, EU, Australia, and applicable US states have the additional rights their local law grants.

Retention

Lead records are kept while a conversation or engagement is live and for 24 months after, then purged. Invoicing records are retained as tax law requires.